*** COMPUTER UPGRADE UPDATE
The computer server upgrade we are performing this
weekend is taking a little longer than expected. We anticipate online
services & full-service debit card access will not be restored until
late afternoon Sunday (July 20).
We apologize for any inconvenience you may be
experiencing this weekend due to the lack of computer access. We
appreciate your understanding, patience, and cooperation while we
complete this upgrade are quickly as possible. Thank you!
(ORIGINAL) IMPORTANT NOTICE
Leyden Credit Union will be upgrading its primary
computer server on the weekend of July 18-20, 2014. This will cause some
interruption to our Internet, Mobile, and Debit Card services.
At the close of business on Friday, July 18, 2014
(approximately 7:00pm), we will shutdown Leyden Online, Bill Pay, LAURA,
and LCU Mobile. Access to those services will be unavailable for
hours. We anticipate restoration of service by Saturday evening (July
19), but may be as late as Sunday afternoon (July 20).
Due to our computer system being unavailable to our
staff, our office will be closed on Saturday, July 19th
for both lobby and drive-up service. Telephone calls made to the office
will hear our after-hours attendant prompts. No calls will be answered
by employees since computer access will not be available. Members may
leave voice mail messages to employees if desired.
On Sunday (July 20), access to LAURA and our Online Services may be
intermittent, with occasional service outages as we conduct final
testing and perform database backups of the new computer server.
Any important money transfers, loan payments, or Bill
Pay access should be completed prior to this interruption or wait until
online services are fully restored.
Debit Cards (Check Cards) will function in a
reduced-service mode during the computer upgrade. You may experience
unexpected declines of large-dollar purchases or possibly after many small-dollar purchases.
Please have an alternative payment method available to you until
Debit Card service is fully restored.
* * *
Leyden Credit Union Credit Cards are NOT
affected by this computer upgrade and will be fully functional at all
* * *
This computer upgrade will
prepare Leyden Credit Union for an upcoming software update for improved
membership & account administration and for future enhancements to our
online and electronic services.
The Management Team & Staff of
Leyden Credit Union apologize for any inconvenience you may experience.
We appreciate your understanding, patience, and cooperation during this
necessary computer upgrade.
Thank you for your being valued members of Leyden