We apologize for any inconvenience that you may have experienced due to the Commonwealth Edison power outage on June 18 - 19. The credit union was without power from approximately 4:15 PM on June 18th through 1:30 PM on June 19th. The power outage was due to some severe weather that passed through the Chicagoland area and left over half a million customers with out power.

After the storm passed through and the power was lost we contacted ComEd to try to get an update as to when power would be restored. The initial automated message that we received was to call back for a status if the power wasn't restored within 5-6 hours.

We continued calling ComEd for updates and staff stayed onsite at the credit union until approximately 10:00 PM in the hopes that power would be restored and that we could restore our electronic services to our members and get our computer systems operational for Saturday morning opening.

Staff continued to monitor the situation over night and at 3:30 AM on Saturday morning we were still without power and had no indication from ComEd as to when power would be restored. At that time, management made the decision to obtain a generator for use in restoring minimal services (Leyden Online, LAURA, ATM, and Drive Through) for Saturday Morning.

A generator was picked up at approximately 5:00 AM and onsite at the credit union by 6:15 AM. Unfortunately the generator that was purchased was faulty and we were unable to get it started. We then went to a local Menard's to get a different generator and one was obtained around 12:00 PM after a 3 hour wait.

The new generator was delivered and operational at approximately 1:00 PM. We immediately starting to bring our computers and related electronic services online when full power was restored by ComEd at 1:30 PM.

Based on both the information that we had and didn't have, our actions were taken and decisions were made to try to keep the impact to our members as minimal as possible. We're sorry for any inconveniences that were caused by the initial generator not working and our inability to have electronic services and Drive Through available Saturday morning.

Sincerely, David Lukas,
President/CEO